Testimonials and verifiable review policy | Cartagena spa

Verification policy

1. Request the approximate date and service received.
2. Internally confirm that a related appointment or service existed.
3. Obtain explicit permission to publish the text and name or initial.
4. Do not change the meaning; personal data or typos are edited only with permission.
5. Never offer a discount in exchange for a positive rating.

Testimonial status

Anonymous testimonials on the home page are not marked up as Review or AggregateRating because they do not have a linkable public source. Future testimonials will appear here only after consent and internal documentation checks.

Share a verifiable experience

Send your name or initial, approximate date, service and comment on WhatsApp. The team will confirm the appointment and ask permission before publishing.